Terms of Service
1. Overview
Welcome to anneganguzza.com (the “Website”), owned and operated by Anne Ganguzza. These Terms of Service (“Terms”) govern your use of the Website, including all coaching, demo production, video content, and educational services provided. By accessing or using the Website, you agree to these Terms. If you do not agree, you must stop using the Website immediately.
2. Membership & User Accounts
Anne Ganguzza’s Website is a membership-based platform, which means you are required to create an account to access certain services, including coaching sessions, demo production, video content, and exclusive materials. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to keep your account information accurate and up to date. Anne Ganguzza reserves the right to suspend or terminate accounts for violation of these Terms.
3. Coaching Sessions
All coaching sessions are non-refundable. Once purchased and scheduled, coaching sessions cannot be refunded under any circumstance, including but not limited to schedule changes, cancellations, or dissatisfaction with content. Please book your sessions thoughtfully and ensure your availability before purchasing.
If you need to reschedule a session, you must provide at least 48 hours’ notice to request a new time. Sessions canceled or missed with less than 48 hours’ notice will be forfeited without refund.
4. Demo Production Services
If you purchase Voiceover Demo Production services and are unsatisfied with the production, you may request a refund on production services only. Session fees are non-refundable and will be deducted from any approved refund as follows:
Performance Coaching Sessions – $200 each
Vocal Branding & Demo Prep Sessions – $200 each
Demo Recording Session – $700
Demo Refund Conditions:
Refunds are only available before the final demo is delivered to you. Once your demo is finalized and released, no refunds will be issued.
Refund requests must be submitted within six (6) months of purchase by emailing anne@anneganguzza.com. After 6 months, no refunds will be processed.
Refunds apply only to demo production services and not to any coaching, prep, or recording sessions leading up to the demo.
5. Video Purchases
All videos, webinars, workshops, and other pre-recorded content purchased through anneganguzza.com are non-refundable. Once a video product is purchased and access is granted, no refunds will be issued under any circumstances. Please review product descriptions carefully before purchasing.
6. Payments
All payments for coaching sessions, demo production, video content, and other services must be made in advance through authorized payment methods, including credit/debit cards and PayPal. Services will not be provided until payment is received in full.
Anne Ganguzza reserves the right to adjust pricing or fees at any time. Any fee changes will be updated on the Website.
7. User Content & Intellectual Property
When you submit content (such as demos, recordings, reviews, or comments), you grant Anne Ganguzza a non-exclusive, worldwide, royalty-free license to use, share, and promote that content in connection with her services. You represent that you own or have rights to all content you submit and that it does not violate any third-party rights. All content on the Website, including logos, text, graphics, videos, and audio, is the intellectual property of Anne Ganguzza and may not be copied, distributed, or modified without written permission.
8. Privacy
Your privacy is important. Please refer to the Privacy Policy on anneganguzza.com for details on how personal information is collected, used, and protected.
9. Disclaimer & Limitation of Liability
All services, including coaching, demo production, and video content, are provided “as is” and without warranties of any kind. Anne Ganguzza makes no guarantees about outcomes, job opportunities, or success following coaching, demo production, or video education. You agree to use all services at your own risk.
Anne Ganguzza is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or services.
10. Termination
Anne Ganguzza reserves the right to terminate or suspend access to the Website or services for any reason, including violation of these Terms. No refunds will be given for terminated accounts or services.
11. Changes to Terms
Anne Ganguzza may update these Terms at any time. Continued use of the Website after changes are posted constitutes acceptance of those changes. It is your responsibility to review the Terms periodically.
12. Contact
For questions about these Terms or to submit refund requests as outlined above, please contact: Anne Ganguzza Email: anne@anneganguzza.com